Returns and Exchanges
What is your return policy?
How do I initiate a return or exchange?
To initiate a return or exchange, please visit our Returns and Exchanges page for detailed instructions. You can also contact our customer support team for assistance.
Are there any return shipping fees?
We offer a return label for your convenience, which incurs a $15 fee. However, returns of sale items above 5% are returnable for store credit only, and sale items above 25% are final sale.
What is your policy on damaged or defective items?
If you receive a damaged or defective item, please contact our customer support team immediately. We will provide instructions on returning the item and arranging for a replacement or refund.
How long does it take to process a return or exchange?
Returns and exchanges are typically processed within 7 business days after receiving the returned item. You'll receive email notifications to keep you informed throughout the process.
Can I return or exchange items purchased in-store online?
Yes, items purchased in-store can be returned or exchanged online, following our standard return policy guidelines.