RUNNINGCYCLING
Privacy Policy

ENROUTE.RUN – Privacy Policy

Last updated: February 2026

This Privacy Policy describes how ENROUTE.RUN (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://enroute.run (the “Site”).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

For the purposes of this Privacy Policy, “Personal Information” means any information that identifies, relates to, or could reasonably be linked to an identifiable individual.

Device Information

Examples of Personal Information collected

  • Web browser type and version
  • IP address
  • Time zone
  • Pages or products viewed
  • Search terms
  • Interaction with the Site

Purpose of collection

  • To load the Site accurately
  • To perform analytics and improve site performance

Source of collection

  • Automatically collected using cookies, log files, pixels, tags, or similar technologies

Disclosure

  • Shared with Shopify (our e-commerce platform provider)

Order Information

Examples of Personal Information collected

  • Name
  • Billing and shipping address
  • Payment information (processed securely by third-party providers)
  • Email address
  • Phone number

Purpose of collection

  • To process orders and payments
  • To arrange shipping and fulfillment
  • To provide invoices and order confirmations
  • To communicate with you
  • To screen orders for fraud or risk
  • To provide marketing communications where permitted

Source of collection

  • Collected directly from you

Disclosure

  • Shared with Shopify and payment processors as required to complete transactions

Customer Support Information

Examples of Personal Information collected

  • Information you provide when contacting customer support

Purpose of collection

  • To respond to inquiries and provide customer support

Source of collection

  • Collected directly from you

Sharing Personal Information

We share your Personal Information with trusted service providers to help us operate our business and fulfill our obligations to you.

For example:

We may also share Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be relevant to you.

For example:

You can opt out of targeted advertising using the following links:

You can also opt out of some targeted advertising through the Digital Advertising Alliance:
http://optout.aboutads.info/

Using Personal Information

We use your Personal Information to:

  • Provide products and services
  • Process payments
  • Ship and fulfill orders
  • Communicate with you
  • Improve our Site and offerings
  • Provide marketing communications where permitted

Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Performance of a contract
  • Legitimate business interests that do not override your rights

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

You may request deletion of your Personal Information at any time.

Automatic Decision-Making

We do not engage in fully automated decision-making that produces legal or similarly significant effects.

Shopify may use limited automated systems to prevent fraud, such as:

  • Temporary IP denylisting
  • Temporary payment method denylisting

These measures do not have a legal or significant effect on individuals.

Selling Personal Information

ENROUTE.RUN does not sell Personal Information, as defined by the California Consumer Privacy Act (CCPA).

Your Rights

GDPR (EEA Residents)

You have the right to:

  • Access your Personal Information
  • Request correction or deletion
  • Object to processing
  • Request data portability

Your Personal Information may be processed in Canada and the United States. Shopify ensures appropriate safeguards for international data transfers.

CCPA (California Residents)

You have the right to:

  • Know what Personal Information we collect
  • Request access, correction, or deletion
  • Opt out of certain data uses

To exercise your rights, contact us using the information below.

You may designate an authorized agent to submit requests on your behalf.

Cookies

We use cookies to improve your browsing experience and provide our services. Cookies may be functional, performance-based, or related to analytics and marketing.

You can control cookie preferences through your browser settings. Blocking cookies may affect site functionality.

For more information, visit:
https://www.allaboutcookies.org

Do Not Track

We do not alter our data collection practices in response to “Do Not Track” browser signals, as there is no consistent industry standard.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Contact

For questions, requests, or complaints regarding this Privacy Policy, contact us at:

Email: run@enroute.run
Mail:
ENROUTE.RUN
#110-6699 River Road
Richmond, BC
Canada V7C 0E6